HILITES -- The Information Service for the World HCI Community Papers Brian Shackel James L. Alty Peter Reid ACM SIGCHI Bulletin 1992 24 3 40-49 Abstracts, Bibliographies, CD-ROM, Databases, Grey literature, Human-computer interaction (HCI), Information sources, Information search and retrieval, Literature reviews, References, Service The Hci Information and LITerature Enquiry Service (HILITES) has been developed from two initiative over the years, one being a series of research projects and the other a service development on a commercial basis. In this paper the user's needs for information services are discussed, and the developments leading to HILITES are reviewed. The facilities provided by HILITES are outlined, including the on-line database containing over 25,000 items of literature available for on-line search, the weekly accessions list and request service, the copy and/or loan service of hard copies to subscribers, and related special services. The latest development (November 1991) has been the release of the HILITES database on CD-ROM.